Medical mistakes happen for a host of different reasons. Medical care providers are human, so they get distracted and they may harbor potentially harmful subconscious biases. Institutional policies, poorly-run facilities, and even assumptions can lead to consequential patient safety scenarios. For example, in one recent post, we discussed the ways in which an atypical presentation of symptoms related to five potentially-deadly conditions accounts for 40 percent of cases in which emergency room patients suffer permanent or fatal harm as a result of misdiagnosis.
When patient safety risks are not adequately addressed, rates of medication errors, emergency room errors, diagnostic errors, and a variety of other consequential harm tend to risk, spike, or even skyrocket. One recent survey seems to illustrate what has long been suspected: Inadequate staffing impacts patient safety in both perceivable and measurable ways.
HR and CNO Professionals Are Confirming This Nexus
A respected advisory firm recently surveyed human resources (HR) professionals and chief nursing officers (CNOs) across the country about the most pressing issues impacting their organizations. When the responses were analyzed, it was revealed that 84 percent of respondents believe that patient safety and quality care is the single most critical issue impacting their organizations. An additional 77 percent cited significant concerns with strengthening employee engagement and retention.
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